Jira Cloud
Read and update Jira Cloud issues from a workbench
The Jira Cloud tool lets a workbench agent work with Jira Cloud issues using a dedicated Atlassian account. Configure it with an API token, then attach it to the workbenches that should use it.
This guide uses the Plural Console UI. For the complete list of integrations and general tool behavior, see Workbench tools.
Prerequisites
Before you begin, make sure you have:
- A Jira Cloud instance at
https://<your-site>.atlassian.net. - Permission in Plural Console to create a configured tool and edit the target workbench.
- A dedicated Atlassian account for the integration, with only the Jira project permissions the workbench needs.
- An API token for that account. See Create an API token below.
- An existing workbench, or permission to create one. See Setting up a workbench.
Capabilities
The agent can call these operations on the configured Jira Cloud instance:
jira_list_issues— Search Jira issues with JQL (Jira Query Language). Returns paginated results with a cursor for fetching additional pages. Supports field selection to limit the response size.jira_get_issue— Get a single Jira issue by key or ID. Supports field selection and expansion of related data such as changelog or rendered fields.jira_save_issue— Create a new issue or update an existing one. Requires project key, issue type, and summary for creation. Updates apply only the fields provided in the request.jira_list_comments— List comments on an issue. Returns paginated results with a cursor for fetching additional pages.jira_save_comment— Create a new comment or update an existing one on an issue. Supports visibility restrictions (role or group).jira_list_transitions— List the workflow transitions available for an issue based on its current status and the account's permissions.jira_transition_issue— Transition an issue through its workflow. Can optionally set fields or add updates as part of the transition.
All operations use the Jira REST API v2 with HTTP Basic authentication (email + API token).